Reservation Sales Agent Jobs at Four Points by Sheraton in Kuala Lumpur, Federal Territory of Kuala Lumpur

Published 11 months ago

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Four Points by Sheraton company opens jobs for Reservation Sales Agent positions in the Federal Territory of Kuala Lumpur region. The type of work we provide is Full-time.

The criteria for the employees we need are having Management and Manufacturing skills with Entry level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around RM 1,300 - RM 4,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Hospitality, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Four Points by Sheraton
Position:Reservation Sales Agent
Region:Federal Territory of Kuala Lumpur, Kuala Lumpur - Federal Territory of Kuala Lumpur
Job Function:Management and Manufacturing
Seniority Level:Entry level
Salary:MYR 1.300 - MYR 4.000 per Month
Employment Type:Full-time
Industry:Hospitality

Job Description

Job Number 23123730
Job Category Reservations
Location Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

Four Points by Sheraton

Industry: Hospitality

Four Points by Sheraton is an internationally recognized hotel and resort chain that has been providing comfort and hospitality to guests around the world since its inception in 1995. With over 375 hotels and resorts in over 55 countries, Four Points by Sheraton is known for its commitment to providing a memorable stay for its guests. The hotel chain offers guests comfortable rooms and suites, world-class dining options, as well as exceptional service and amenities. Whether traveling for business or pleasure, Four Points by Sheraton makes every stay comfortable and memorable.

Check other vacancies from the company: Four Points by Sheraton