Merchant Onboarding Specialist Jobs at Oddle in Kuala Lumpur, Federal Territory of Kuala Lumpur

Published 11 months ago

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Oddle company opens jobs for Merchant Onboarding Specialist positions in the Federal Territory of Kuala Lumpur region. The type of work we provide is Full-time.

The criteria for the employees we need are having Customer Service, Information Technology, & Administrative skills with Associate experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around RM 1,700 - RM 3,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in IT Services and IT Consulting and Technology & Information and Internet, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:Merchant Onboarding Specialist
Region:Federal Territory of Kuala Lumpur, Kuala Lumpur - Federal Territory of Kuala Lumpur
Job Function:Administrative, Customer Service, Information Technology
Seniority Level:Associate
Salary:MYR 1.650 - MYR 3.000 per Month
Employment Type:Full-time
Industry:Information and Internet, IT Services and IT Consulting and Technology

Job Description

About Oddle

Oddle is committed to be F&B brands’ trusted partner to digitalise, optimise and grow their business. Oddle started in 2014 as a white-label e-commerce platform and software that enabled restaurants to build their own store online with instant connectivity to local logistics partners. Today, Oddle has over 5,00 F&B brands onboarded in the region and offers a vertically integrated solution (with reservation, table ordering and even marketing services) that streamlines and consolidates both online and offline channels, giving merchants more insights on their own consumers to improve engagement with their best customers.

Oddle’s consumer-facing platform, Oddle Eats, not only helps over 1 million food lovers discover new restaurants through personalized recommendations, it also provides F&B brands an additional channel to secure more online deliveries and table reservations to grow their sales; which can be up to 30% of a restaurant’s total monthly revenue. Begin your food discovery journey here at

As Merchant Onboarding Specialist, you will play an essential part of the team and set the foundational step toward a successful journey for our restaurants.

What you will do

  • Onboard new merchants on our platform with delivery and/or dine-in products, optimise their shopping carts and backend settings to ensure that they go live with the highest impact and conversion
  • Attain assets from merchants and translate them into optimized and functional online shopping carts, including setting up of payment gateway, logistics integration, delivery settings, and linking up with restaurants’ website and social media
  • Conduct training for merchants on how to use and maximise our products
  • Prepare and set up hardware devices to get restaurants’ eCommerce operations ready
  • Provide excellent restaurant support throughout the onboarding process

Who we’re looking for

  • 1-3 years experience in Sales Support / Sales Operations or Customer Service
  • You’re highly organised with great attention to details and project management skill
  • You’re able to effectively communicate to a wide range of stakeholders, both verbally and written
  • You are tech-savvy and able to maneuver various technical systems
  • You’re able to think critically and the confidence to act on your ideas
  • You take pride in your work and are able to produce high-standard deliverables within a short turnaround time
  • You possess a can-do attitude, willingness to learn and a desire to go above and beyond in your responsibilities
  • You thrive in a fast-paced, fast growing, high-stakes and constantly changing environment

If you are driven and looking for tremendous growth opportunities and want to grow with us, we would love to speak with you soon! Send us your application and we’ll get back to you in a few days.


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information


Oddle is a leading online food ordering platform that enables users to order their favorite meals from their favorite restaurants. With a user-friendly experience, Oddle streamlines the ordering process and makes it easier for users to order their meals with just a few clicks. With a wide selection of restaurants to choose from, users can find the perfect dish for their taste. Oddle also brings exclusive deals and discounts to both restaurants and customers to ensure a great overall experience. From delivery to customer service, Oddle is dedicated to providing the highest quality of service to everyone.

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