IT Operations Support Specialist Jobs at INMAGINE in Petaling Jaya, Selangor

Published 11 months ago

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INMAGINE company opens jobs for IT Operations Support Specialist positions in the Selangor region. The type of work we provide is Full-time.

The criteria for the employees we need are having Information Technology skills with Entry level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Technology & Information and Internet, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:IT Operations Support Specialist
Region:Petaling Jaya - Selangor, Selangor
Job Function:Information Technology
Seniority Level:Entry level
Employment Type:Full-time
Industry:Information and Internet, Technology

Job Description

Job Description:

If solving an IT or technical problem keeps you going, this role’s for you! Besides attending to our customers’ queries online via IT support email and Bitrix, you’ll also be the go-to for your colleagues for IT support and services. You are the “ticketmaster” responsible for creating tickets in JIRA to log in hardware requests, issues reported, as well as approved customization requests that come in via IT Support ticketing – so that relevant teams are able to pick up and work on these tickets.

The Job:

  • Tend to these communication channels – IT Support Email Ticketing system, Bitrix.
  • Provide technical assistance by investigating on the issue – and take immediate action where possible, or escalating it to the relevant teams when required.
  • Test, replicate and solve issues or problems that are reported.
  • Enhance and maintain existing web applications.


The Person:

  • Fresh graduates are encouraged to apply.
  • Knowledge of PHP, MySQL and Javascript.
  • Possesses good command of English, as well as analytical and excellent problem solving skills.
  • Pleasant disposition, possesses a positive work attitude with good interpersonal skills.
  • Must be a logical thinker.
  • Able to work independently with minimal supervision.
  • Highly motivated to excel and pick up emerging technologies.


  • Medical and Insurance Coverages – We have got you covered.
  • Subsidies – Whether it is dental, optical, parking, or medical check-up? All of these will come in handy!
  • Opportunities – Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
  • Rocking Diversity – Play hard, work harder with people of diverse skill sets and experiences! Challenge yourself to step out of your comfort zone, and you’ll find yourself growing in ways you’d never imagine.
  • INMAGINE Cafe @ FREE Lunch & Snacks – Just order a dish from our mobile apps from the daily menu and our amazing “INMAGINE’s Chefs” will cook for you!


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information


INMAGINE is a leading global company in the digital design and creative industry. We specialize in unique and dynamic digital designs to create modern visual identities for companies and brands of all sizes. Our services include web and graphic designs, digital marketing, and technology consultation. We understand the power of visual communication and strive to deliver our clients the best in the creative industry. By combining innovative technology and state-of-the-art design processes, INMAGINE consistently creates engaging and memorable designs. We employ creative professionals from all over the world, with teams and talents in multiple disciplines, to provide our clients tailored service and support. Our clients come from all corners of the globe, and share our commitment to lasting creative solutions. We focus on quality, excellence, and innovation for customer satisfaction.

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