IT Finance Support Analyst Jobs at AstraZeneca in Petaling Jaya, Selangor

Published 11 months ago

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AstraZeneca company opens jobs for IT Finance Support Analyst positions in the Selangor region. The type of work we provide is Full-time.

The criteria for the employees we need are having Information Technology skills with Associate experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Pharmaceutical Manufacturing, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:IT Finance Support Analyst
Region:Petaling Jaya - Selangor, Selangor
Job Function:Information Technology
Seniority Level:Associate
Employment Type:Full-time
Industry:Pharmaceutical Manufacturing

Job Description

Location: Warsaw/Kuala Lumpur-Malaysia/San Jose-Costa Rica

Hybrid model: 3 days per week from the office

Enabling Units IT / Finance Engagement Team

We have an opportunity for someone to join a team of IT Finance systems specialists that sit within the Enabling Units IT in AstraZeneca. We have 1 position in Warsaw, Poland (Main location) / Kuala Lumpur, Malaysia / San Jose, Costa Rica (Additional location). The successful candidate will work alongside colleagues co-located within our regional finance centres:

GFS Warsaw, Poland

GFS Kuala Lumpur, Malaysia

GFS San Jose, Costa Rica

The UK (Cambridge & Manchester)

As part of this team you will be able to learn how the planning, management and reporting systems operate across the globe and in all the different areas of the business same as you will also be part of the major transformation projects across “Finance, Planning and Tax”. By being part of this global team you will interact and work with users across the globe sitting in the Global Technology Centres, Global Financial Services and the whole Finance community thus expanding your knowledge and being able to add your contribution at a global level.

As a global L1 support team we ensure the systems supporting the financial and planning processes run smoothly, we partner with the business to guide them with their queries, we deliver a training portfolio to keep all active users up to date with the latest info on how to use the systems, we work together with the global technology colleagues on testing changes prior to being deployed, we collaborate and partner with senior stakeholders and system owners on finding new solutions and improvements for the deployed platforms, we play a key role in new initiatives and projects and we also manage access requests so that access is controlled tightly – helping to provide the right information in the right form in the right timeframe. We ensure that due process is followed and as we are listed on the US stock exchange, we operate within the SOx framework for statutory reporting.

Being part of the IT Finance Engagement Team translates into expanding your understanding of the business and its processes at a global level while at the same time you know how the systems operate translating this into gaining a broad and integrated view of the business and IT across all its different areas.

Candidate Focus & Challenge

  • The job holder will support different business areas within Planning, Management, Reporting and/or Tax.
  • The job holder will capture any new requirements from the business and will support any system changes required and some of the tasks related to this including assessing the impact, developing user requirements for changes and configuring the systems to deliver these changes or working with our IT Global Technology Centre (GTC) team to ensure the changes are delivered to the highest quality.
  • The job holder will be the first line of support to the end-users and will manage incidents (via Service Now system) raised by users to analyse them and where possible fix them or triage them to the second level support team (GTC).
  • The job holder will contribute as an expert to various IT or Finance projects.
  • The job holder will work within agreed development and support standards and processes, supporting the business capability and technology roadmaps set by EUIT. Ensuring Service Management principles are followed for the management of the corporate information model (e.g. ITIL standards for the recording of incidents, problems, requests and changes).
  • The job holder will monitor system activity and usage tracking to deliver recommendations to increase performance of data entry forms and reports (e.g. speed of response) or additional capability or information to increase user adoption. Perform Deployments,, integrations, reporting, etc. in line with the business process.
  • The job holder will assist in developing training content and provide Hyperion & SmartView training to the end user community.
  • The job holder will provide timely communications on behalf of the Hyperion business support team to the Hyperion user community and stakeholders regarding outages, data loads etc.
  • The job holder will be responsible of preparing and sending communication of release changes and service status.
  • The job holder will support testing including coordination of UAT and business sign off.

Essential for the role:

  • Worked in a similar Hyperion Planning Support Analyst role.
  • Experience in as a business planning and reporting role able to quickly understand the systems in use and / or other systems which interact with it.
  • Good experience managing relationships with Senior Stakeholder and working as first line support to the end-users.
  • Experienced business, data or systems analyst with knowledge of good information management principles.
  • Experience managing and implementing system changes.
  • Excellent analytical skills. Recognised methodology for problem solving and root cause analysis
  • Ability to interface with technical and business communities at strategic and detail level.
  • Excellent communication skills (including expertise delivering training).
  • Experience in Financial Planning Processes and Financial statutory reporting standards.
  • Experience working with SAP system (in particular FICO experience).
  • Advanced English Language skills


  • Experience using SNOW (Service Now) system to manage requests and incidents.
  • Experience of running SQL database queries
  • Experience of Hyperion Planning, Hyperion Essbase, PBCS, Oracle ODI, Data Management, and Smart View
  • Prior knowledge and experience of business processes.
  • Knowledge in Oracle PBCS Development – System configuration, business rules management,, business model updates and Financial reporting
  • Demonstrable experience of MS Office Applications including Advanced Excel Skills
  • Demonstrated experience of finance processes
  • Experience of OBIEE or similar BI tool
  • ITIL Service Management qualification (Foundation)
  • Experience of Agile Development methodology
  • Financial qualifications as CIMA or ACCA (PART QUALIFIED OR FINALIST STAGE OR QBE)

Other Role Requirements

  • Schedule flexibility to work on holidays and/or weekends when necessary.
  • Schedule flexibility to work on the days off given by the wellness Policy when necessary.
  • Flexibility to travel and work in another AZ facilities outside the country when necessary.


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information


AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. It was established in 199 by the merger of the Swedish Astra and the British Zeneca. With its headquarters in Cambridge, UK, AstraZeneca operates in over 100 countries and has a portfolio of marketed products that include both novel medicines and established products. AstraZeneca’s commitment to research and development is central to its business, as the company continues to seek treatments for challenging diseases such as cancer, cardiovascular and respiratory diseases, and infections. AstraZeneca also works to improve access to medicines by collaborating with other organizations and health authorities to ensure that its products are affordable and accessible to the people who need them.

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