HR on Call Specialist I Jobs at ByteDance in Kuala Lumpur, Federal Territory of Kuala Lumpur

Published 11 months ago

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ByteDance company opens jobs for HR on Call Specialist I positions in the Federal Territory of Kuala Lumpur region. The type of work we provide is Full-time.

The criteria for the employees we need are having Human Resources skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around RM 1,700 - RM 3,000 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Technology & Information and Internet, of course if you are interested in applying for this company, you can register immediately.

Job Information

Position:HR on Call Specialist I
Region:Federal Territory of Kuala Lumpur, Kuala Lumpur - Federal Territory of Kuala Lumpur
Job Function:Human Resources
Seniority Level:Mid-Senior level
Salary:MYR 1.650 - MYR 3.000 per Month
Employment Type:Full-time
Industry:Information and Internet, Technology

Job Description


About ByteDance

Founded in 2012, ByteDance’s mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire – for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.

About The Team

The LifeCycle Operations team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We’re dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies and programs.

We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their career. The ideal candidate is highly motivated with a positive attitude, exhibits patience, teamwork, critical thinking, and emotional intelligence.


  • Receive and optimally respond to service inquiries and requests with timely, accurate, and professional replies while managing multiple contact channels and dynamic work.
  • Provide insight, first-line support for all routine employee inquiries, and explanation on HR system and administrative activities in support of HR processes.
  • Supports Regional HR Centers with summarizing business usage of HR processes, pain points, and knowledge gaps.
  • Knowledge of and ability to adhere to and update HR on service BOT knowledge base, Human Resources policies, procedures, and practices and promoting the establishment and update of the human-consulting service knowledge base.
  • Responsible for the maintenance and management of HR consulting work orders, and conduct analysis, prepare surveys, statistics , present data findings and inspection regularly.
  • Be hands on the HRIS Systems and process employee certificates though the system.
  • Complete all other reasonable tasks as assigned time to time.


  • Bachelor’s Degree or above in Human Resources or other relevant fields.
  • Minimum of 1 -2 years of full-time experience in human resources, familiar with the HRIS systems and On Calls / Service desks.
  • Proficiency in additional languages such as Japanese, Korean or Vietnamese as the role will require close work with different stakeholders across Asia.
  • Ability to work independently in an ambiguous and multicultural environment to handle multiple, competing priorities, and short deadlines.
  • Strong collaborative partnership skills to ensure the effective resolution of inquiries.
  • Excellent learning ability, careful and patient, and with strong work enthusiasm and a sense of responsibility.
  • Must be tech oriented to handle multiple HRIS platforms.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information


ByteDance is a Chinese multinational technology company headquartered in Beijing. Founded in 2012, it operates a range of services focused on content, including news and video platforms such as TikTok, Douyin, Vigo Video, BuzzVideo, Helo and Duyin. It also developed social media apps such as Toutiao, Xigua Video, BaBe, News Republic and Topbuzz. In 2018, ByteDance acquired and merged it with its TikTok platform, which is currently the world’s most valuable startup according to the Bloomberg Billionaires Index. ByteDance is valued at more than $78 billion, making it the world’s most valuable startup. ByteDance has been recognized for developing cutting edge artificial intelligence and natural language processing technologies to deliver personalized content to users. It has a decentralized corporate structure, with major offices and R&D laboratories in a range of locations across the world.

Check other vacancies from the company: ByteDance