Global Quality Intern Jobs at GuestReady in Kuala Lumpur, Federal Territory of Kuala Lumpur

Published 11 months ago

This vacancy post is more than 20 days old, may be no longer valid, please click the "Apply Now" button at the bottom for more information.

Select a language

GuestReady company opens jobs for Global Quality Intern positions in the Federal Territory of Kuala Lumpur region. The type of work we provide is Internship.

The criteria for the employees we need are having Quality Assurance skills with Internship experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around RM 1,900 - RM 3,800 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Hospitality, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:GuestReady
Position:Global Quality Intern
Region:Federal Territory of Kuala Lumpur, Kuala Lumpur - Federal Territory of Kuala Lumpur
Job Function:Quality Assurance
Seniority Level:Internship
Salary:MYR 1.900 - MYR 3.800 per Month
Employment Type:Internship
Industry:Hospitality

Job Description

  • Take on the enjoyable task of handling guest reviews from various platform issues across our global market. Please note that your designated market may change or expand, providing variety to your role.
  • Become a trusted “Account Manager” for platforms like Airbnb, building positive relationships with their agents and enjoying seamless cooperation.
  • Collaborate with other teams to ensure favourable outcomes for our guests, hosts, and GuestReady. You’ll handle high-level escalations, but don’t worry, we’ll support you every step of the way.
  • Embrace your resourcefulness and proactivity, which are essential skills for this role. While you’ll have access to various tools and receive guidance in the beginning, you’ll soon become self-reliant and fully autonomous.
  • Be the decision-maker for your cases, guiding other teams and ensuring progress towards resolution. It’s a straightforward role, and you’ll know exactly where your cases stand.
  • Attention to detail is important, but it won’t be overwhelming. Just ensure you have a good understanding of timelines and documentation when handling cases.
  • Occasionally provide feedback on cases that were mishandled, offering suggestions for improvement. It’s an opportunity to contribute to our continuous growth and share your insights.
  • Be open to constructive feedback on your performance, as we believe in your ability to learn and grow. Mistakes happen, and we encourage a supportive environment where you can move forward.
  • Occasionally attend meetings and planning sessions related to review-related issues. It’s a chance to collaborate and stay updated on the latest developments.

GuestReady’s Values

  • Collaboration: Work as a team across countries and functional areas
  • Excellence: Striving for excellence underpins the work we do, make it a habit!
  • Proactivity: Believe that it’s possible and make it happen
  • Honesty: Be true to yourself, your team, and your clients
  • Respect: Show respect to people irrespective of hierarchy, education, culture, background
  • Passion: Love what you do and do what you love
  • Ownership: Own your work, be accountable for your actions and see it through
  • Empowerment: Empower your team to make their own choices and trust them
  • Ambition: Go big or go home – We don’t fear competition, we strive in competitive environments!
  • Empathy: Care for people and their lives

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-guestready-job-global-quality-intern-0]

  • Strong organizational and communication skills
  • Ability to work well in a team and collaborate with others
  • Resourcefulness and proactivity to find creative solutions
  • Attention to detail and ability to handle timelines and documentation
  • Willingness to provide feedback and contribute to continuous improvement
  • Openness to receiving constructive feedback and taking ownership of mistakes
  • Eagerness to learn and grow in a fast-paced environment
  • Flexibility to adapt to changing markets and responsibilities
  • Interest in the hospitality industry and platforms like Airbnb
  • Availability to attend occasional meetings and planning sessions

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company GuestReady, so as not to find unwanted events ^_^.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Company Information

GuestReady

Industry: Hospitality

GuestReady is a leading vacation rental management company, helping hosts to get the most out of their Airbnb and other short-term rental investments. We give hosts the knowledge, tools and confidence to make the most of their property investments, while at the same time freeing up their time to do what they love. With a wealth of experience and expertise, we provide an end-to-end service from property set up to operations and everything in between. We are passionate about helping our customers succeed and strive to offer the best service, care and customer support.

Check other vacancies from the company: GuestReady