Front Office Agent Jobs at Le Méridien Hotels & Resorts in Kota Kinabalu, Sabah

Published 11 months ago

This vacancy post is more than 20 days old, may be no longer valid, please click the "Apply Now" button at the bottom for more information.

Select a language

Le Méridien Hotels & Resorts company opens jobs for Front Office Agent positions in the Sabah region. The type of work we provide is Full-time.

The criteria for the employees we need are having Management and Manufacturing skills with Entry level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Hospitality, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Le Méridien Hotels & Resorts
Position:Front Office Agent
Region:Kota Kinabalu - Sabah, Sabah
Job Function:Management and Manufacturing
Seniority Level:Entry level
Employment Type:Full-time
Industry:Hospitality

Job Description

Job Number 23116781
Job Category Rooms & Guest Services Operations
Location Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Le Méridien Hotels & Resorts, so as not to find unwanted events ^_^.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Company Information

Le Méridien Hotels & Resorts

Industry: Hospitality

Le Meridien Hotels & Resorts is a globally renowned chain of luxury hotels and resorts, renowned for its exceptional service and unique locations. With more than 120 destinations across the globe, the brand is beloved by guests and associates alike. Their signature amenities, including Le Méridien Hub, Le Méridien Link and Le Fruity, enhance traveler’s stays and continually evolve through partnerships with some of the world’s most influential cultural figures. For guests, each Le Meridien hotel provides an unparalleled combination of comfort and style, with modern features such as spa tubs, state-of-the-art fitness centers, and revelry rooms that create a fascinating atmosphere for travelers. Whatever destination they choose, travelers know that quality and service from our staff members will be second to none.

Check other vacancies from the company: Le Méridien Hotels & Resorts