Ecommerce Manager Jobs at Synergy XYZ Marketing Sdn Bhd in Puchong, Selangor

Published 11 months ago

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Synergy XYZ Marketing Sdn Bhd company opens jobs for Ecommerce Manager positions in the Selangor region. The type of work we provide is Full-time.

The criteria for the employees we need are having Sales and Business Development skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Software Development, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Synergy XYZ Marketing Sdn Bhd
Position:Ecommerce Manager
Region:Puchong - Selangor, Selangor
Job Function:Sales and Business Development
Seniority Level:Mid-Senior level
Employment Type:Full-time
Industry:Software Development

Job Description

Below Are Your Job Description Details

  • Team Monitoring
  • Lead and monitor the team to ensure the tasks of team members are on track and completed according to SOP and achieve KPI set.
  • Prepare team performance report to HOD for employee evaluation.
  • Planning and Strategy
  • Collect brief from Digital Marketing Specialist (Sales Team) to understand client’s requirements and target to be achieved, and prepare proposals and pitching presentations to on-board new clients.
  • Work together with e-commerce team to provide clear business insights on planning 360 e-commerce strategy for clients according to their objective:
  • E-commerce Auditing
  • Listing Optimization
  • Product Strategy
  • Pricing Strategy
  • Promotion Strategy
  • Marketing Activities Strategy
  • Sales Channels & Platforms Strategy
  • E-commerce Marketing Roadmaps
  • Develop Project Timeline.
  • Sales Forecasting
  • KPI Forecasting for each activity
  • Promotion and Execution
  • Support on the operation of e-commerce platform when needed, which include:
  • Submit / setting up campaigns and promotions
  • Update posts, banners and design, update or edit product information
  • Monitor campaigns and promotions to ensure the campaigns are run smoothly and free from error.
  • Inventory Forecasting & Management
  • Respond to customers’ query & solve customers’ issues
  • Feedback on reviews
  • Developing FAQs
  • Sending broadcast messages
  • Process and prepare e-commerce orders’ documents for packers to perform fulfilment.
  • Content
  • Review on content direction prepared by e-commerce team before proceed to content creation.
  • Media
  • Review and comment on media strategy planned by Media Team to generate effective media buy performance.
  • Communication and Collaboration
  • Liaise with client to update on e-commerce performance and proposing new idea to improve client’s business.
  • Work closely with Tech Team on IT relevant projects, such as e-commerce website or system development.
  • Work closely with Sales, Marketing, Production, and related departments to shape planning and strategy for client business.
  • Report and Analytics
  • Work with data analytics and e-commerce team to prepare reports on e-commerce and marketing campaign performance, such as engagement metrics, sales attribution, product overview, product ranking, KPI, ROI, etc.
  • Study and understand e-commerce reports to identify marketing effectiveness and propose activities to improve the overall performance for upcoming months.
  • Liaise with Analytics Specialist to identify how competitors are performing in the market.

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  • Have experience in leading a team of minimum 2 members.
  • Have experience in preparing proposals and knows how to perform presentation.
  • Understanding on frontend & seller centre operation of Shopee & Lazada and other e-commerce platforms.
  • Proficiency in English and proficiency in Chinese is a plus.
  • Minimum 2 years’ experience in overseeing e-commerce performance, managing online marketplaces and demonstrated success in a number of diverse roles.
  • Experience working in an agency is a plus.
  • Have sense on Target Audience, Ads Type, Ads Duration, Content, etc.


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information

Synergy XYZ Marketing Sdn Bhd

Synergy XYZ Marketing Sdn Bhd is a Malaysian-based marketing company that specializes in creating customized marketing strategies and solutions for businesses of all sizes. We strive to develop innovative and effective campaigns that are tailored specifically to the needs of each individual customer. With our in-depth knowledge of the marketing industry, we can provide unique and effective solutions that will help you get the most out of your product or service. Our experienced and knowledgeable team consists of experienced professionals who have a wealth of expertise in various aspects of marketing, from creative strategy to execution. We are dedicated to providing our customers with the highest quality of service possible and guarantee that our innovative strategies and solutions will bring your business success.

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