AVP, Branch Experience & Projects Jobs at OCBC Bank in Kuala Lumpur, Federal Territory of Kuala Lumpur

Published 11 months ago

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OCBC Bank company opens jobs for AVP, Branch Experience & Projects positions in the Federal Territory of Kuala Lumpur region. The type of work we provide is Full-time.

The criteria for the employees we need are having Project Management skills with Not Applicable experience, as well as employees who are honest, disciplined and responsible.

The estimated salary offered by this company is quite competitive around RM 1,900 - RM 3,800 (per month). However, the salary can go up or down depending on the company that decides it.

The Headhunters company itself is engaged in Capital Markets, Banking, & Financial Services, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:OCBC Bank
Position:AVP, Branch Experience & Projects
Region:Federal Territory of Kuala Lumpur, Kuala Lumpur - Federal Territory of Kuala Lumpur
Job Function:Project Management
Seniority Level:Not Applicable
Salary:MYR 1.900 - MYR 3.800 per Month
Employment Type:Full-time
Industry:Banking, Capital Markets, Financial Services

Job Description


  • To develop new ways to improve operations of the organization and create new business opportunities by providing technical supports and troubleshooting, such as, Branch Knowledge Portal, Chatbot, Ask-Anyone App etc.
  • To foster teamwork by working closely with other stakeholders to improve branch experience and resolve branch issues or feedback.
  • To drive efficiency and productivity for PPBD channel through projects or initiatives and building new business opportunities, such as,
  • Key person to support query on Group Wealth Platform (GWP) related matters (BAU process, issue escalation, process handover)
  • Key driver on all GWP post Go-live communication activities
  • Project Management on GWP 2.0 DRH, ORT and Cutovers and other Branch Experience Delivery related activities
  • To drive all data remediation activities for GWP 2.0 / Day 2
  • To lead new process alignment and process improvement post GWP 2.0 / Day 2
  • To provide guide, track and monitor on PPB, PPC and Branches assets relating to IT and non-IT.

Job Qualifications

  • Possess university degree and at least 3 years of relevant work experience in a digital transformation of Retail Banking or Consumer Banking equivalent.
  • Strong knowledge and experience with project management.
  • Hands-on experience in developing user requirements, business analysis and managing user testing.
  • Have independent thinking ability, rigorous logic, sensitive to data, good at discovering, exploring, and solving problems, self-driven.
  • Strong interpersonal and communication skill.
  • Strong sense of responsibility and ability to withstand pressure.
  • Ability to build strong partnerships with internal business partners and inter-department associates.

Primary Location

Malaysia-Kuala Lumpur-Kuala Lumpur


Project Management


MAL CFS – Branch Distribution & Premier Banking




Job Posting

27-Jun-2023, 4:28:18 AM


  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information


OCBC Bank is a leading financial services group with more than 800 branches across 18 countries and territories in Asia Pacific, Europe and North America. It offers a wide range of banking services, including consumer banking, corporate and investment banking, asset management, private banking, trade finance and treasury services. Established in 1932, OCBC Bank is the longest-standing Singapore bank and holds the distinction of being the first Singapore bank to be listed on the Singapore Exchange. It is also the world’s most highly-rated bank with an AA- rating from Fitch Ratings.

As the flagship of OCBC Group, OCBC Bank’s mission is to be the leading financial services group of choice for customers, shareholders and employees. The bank is committed to providing a comprehensive range of financial services including credit, insurance, cash management, investment banking, trust and capital market services to meet the needs of both retail and corporate customers. It also offers strategic regional market access to its domestic and international customers.

OCBC Bank is the largest bank in Southeast Asia and one of the world’s most highly-rated banks, with a long-standing reputation for innovation, dependability and excellent customer service. With a comprehensive product and service offering, OCBC Bank is well positioned to meet the needs of both local and international customers, and to grow its presence in countries across the region.

Check other vacancies from the company: OCBC Bank