Access Clerk Jobs at Courts Malaysia in Setapak, Federal Territory of Kuala Lumpur

Published 12 months ago

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Courts Malaysia company opens jobs for Access Clerk positions in the Federal Territory of Kuala Lumpur region. The type of work we provide is Full-time.

The criteria for the employees we need are having Other skills with Mid-Senior level experience, as well as employees who are honest, disciplined and responsible.

The Headhunters company itself is engaged in Retail, of course if you are interested in applying for this company, you can register immediately.

Job Information

Company:Courts Malaysia
Position:Access Clerk
Region:Federal Territory of Kuala Lumpur, Setapak - Federal Territory of Kuala Lumpur
Job Function:Other
Seniority Level:Mid-Senior level
Employment Type:Full-time
Industry:Retail

Job Description

Job Responsibility
A reliable tele-collector to represent Courts Malaysia Sdn. Bhd to contact and claim outstanding debts from Courts’ customers. A tele-collector will have to be polite and sensitive towards customers while also remaining committed to their purpose. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

  • Perform outgoing calls to credit customers and collect outstanding payments according to SOP and regulation
  • Take responsibility for resolving disputes while ensure customer concerns are addressed properly and all parties related are duly notified
  • Update account status and database regularly
  • To ensure daily, weekly and monthly Key Performance Indicators (KPI) are met. To support and assist in effective implementation of collection strategies.
  • Achieve target set on a month – to – month basis i.e. RM collected, percentage of account paid, percentage of instalment and / or arrears paid that contribute to collection team achievements.

Job Requirements

  • 6 months contract (renewable)
  • Possess minimum SPM qualification
  • Have minimum one year of experience as debt collector preferred but not compulsory
  • Able to work with targets and tight deadlines
  • Knowledge of MS Office applications
  • Good negotiation and persuasion skills
  • Team player
  • Good time-management skills
  • Self-motivated
  • Willing to work on selected Saturdays

Job Benifits

  • Able to earn high commission
  • Medical coverage (Inpatient and Outpatient)
  • Group Insurance ( Personal Accident/Term Life)
  • Staff Purchase Discount
  • Smart Casual dress code
  • Annual Leave/ Maternity Leave/ Paternity Leave/ Compassionate Leave etc
  • EPF/ SOCSO
  • Bonus
  • Training provided

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company Courts Malaysia, so as not to find unwanted events ^_^.

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Company Information

Courts Malaysia

Industry: Retail

Courts Malaysia is one of the leading furniture and electronics retailers in the country. With over 65 years of experience in the Malaysian market, Courts offers a complete range of furniture, bedding, appliances, and other products. With hundreds of stores across the country and an extensive e-commerce platform, Courts provides customers with access to the best in modern furniture, bedding, and appliances, all at competitive prices. With consistent stock availability, Courts provides customers with convenience and flexibility that is unmatched in the industry.

In addition to its vast and varied range of products, Courts Malaysia is also renowned for their commitment to customer service. With 24-hour customer care representatives available via phone or email, Courts’ team of friendly and knowledgeable staff are always on hand to help with product enquiries, purchase assistance, and after-sales service. To further assure customers of product quality and satisfaction, Courts also extends an extended warranty period on most products.

Courts is committed to innovative products and solutions for Malaysian customers, giving them the best in modern design and style at competitive prices. Furthermore, with their commitment to responsible sourcing and practices, Courts Malaysia also puts an emphasis on sustainability, working with suppliers to minimize the environmental impact of product production.

Check other vacancies from the company: Courts Malaysia